Integrations
Works with the tools you already run.
Pulse Rep reads from your systems so your team doesn't have to learn a new one. Here's exactly what it uses from each, and the little it can change.
Google Business Profile
The core of Pulse Rep
- What it reads
- Every review, star rating and reply across all your locations, plus your overall rating and review count, checked every 10 minutes.
- What it can change
- Only the review replies you choose to post from the app.
- What you need
- Owner or manager access to the locations you want watched. You add Pulse Rep as a manager.
ServiceTitan
Customers, jobs and invoices
- What it reads
- Customers, jobs, invoices and job notes, so each review is matched to the real customer and the low-rating report can see what happened on the job.
- What it can change
- Nothing. Pulse Rep only reads from ServiceTitan.
- What you need
- API access for your ServiceTitan account. We help you set it up on your onboarding call.
GoHighLevel
Texts, contacts and your pipeline
- What it reads
- Conversations, contacts and your pipeline stages, so every text sits next to the reviews and jobs.
- What it can change
- Only the texts you send and the pipeline moves you make in Pulse Rep, through your existing numbers.
- What you need
- Your GoHighLevel location. We connect it with you.
Run something else?
Google review monitoring and reporting work on their own. Tell us what you use for jobs and texting and we'll tell you honestly what Pulse Rep can do with it.