Pulse Rep reads every text, job, and review and flags an unhappy customer while you can still make it right, so great work turns into 5-star reviews, not 1-star surprises.
No new tools for your team · works with the software you already run
Watch the product work: every review scored and matched to the real customer, tied back to the job in your CRM, with a reply already drafted.
from 0 reviews
On time, explained everything. Heating's perfect now.
Tech ran late and never called ahead.
Low rating flagged“Tech ran late and never called ahead.”
Matched automatically by name, phone, and job date — so every review opens straight into the real customer.
“Tech ran late and never called ahead.”
“Hi Devon — I'm sorry we kept you waiting and didn't call ahead. That's not the standard we hold ourselves to. I'd like to make it right — I'll reach out today.”
AI reads the whole thread and drafts in your voice. Approve it, or let low-risk replies post to Google on their own.
Pulse Rep sits on top of the systems you already use and quietly does the watching, so nothing slips through while your team is out in the field.
Link your Google Business Profile, GoHighLevel, and ServiceTitan once. No new software for your team to learn, no data to move.
Every text, job, invoice, and review flows into one place, automatically, and gets matched back to the real customer behind it.
AI flags the unhappy customers and tells you why, so you can make it right while it still counts, and turn great work into 5-star reviews.
Every job your team runs sends a signal. Pulse Rep carries it back as reviews, answered texts, a clear pipeline, and intelligence you can act on.
Google reviews land in one calm place, each tied back to the customer behind it, with AI flags for the ones that may be reportable.
On time, explained everything. Heating's perfect now.
Matched · Marcus ThompsonAI reads every 1–3★ customer's conversations and job notes, then shows you the patterns driving low ratings, and what to do about them.
Reply to every customer through your existing GoHighLevel numbers: read the whole thread and respond live, no new tools to learn.
Your whole GHL pipeline as a board. Drag a customer between stages and it writes straight back to GHL, automations and all.
Search anyone and see their whole story, texts, jobs, invoices, and notes, woven into a single timeline.
Reviews, replies, pipeline, and intelligence: every signal from the field, flowing back to one calm place the moment it happens.
Great work in the field should show in your rating. Pulse Rep makes sure it does, turning every job your team runs into reviews, repeat customers, and a reputation you can see.
Built for home-service businesses, Pulse Rep connects to the tools you already use and brings the signal, not the noise, into one peaceful place.
Everything Pulse Rep does, for every customer, with no per-seat fees and no add-ons to chase. You only scale by the number of Google Business Profile locations you manage.
Includes up to 3 locations
No tiers to compare and no upsells. The base plan is the whole product.
Add a location for $150/mo when you open one. Nothing to renegotiate.
Month to month. If it isn't earning its keep, you're free to leave.
See your whole reputation in one place, and never let a great job turn into a silent 1-star again.