Pulse Rep
Open app
Signal from the field

The truth behind
every customer's voice.

Pulse Rep reads every text, job, and review and flags an unhappy customer while you can still make it right, so great work turns into 5-star reviews, not 1-star surprises.

Open the appNo new tools · works with your GHL
What Pulse Rep does

Follow the signal, from the field, back to you.

Every job your team runs sends a signal. Pulse Rep carries it back as reviews, answered texts, a clear pipeline, and intelligence you can act on.

Reputation

Every review, matched to a face.

Google reviews land in one calm place, each tied back to the customer behind it, with AI flags for the ones that may be reportable.

MT
Marcus T.

On time, explained everything. Heating's perfect now.

Matched · Marcus Thompson
Low-rating intelligence

Know exactly why they were unhappy.

AI reads every 1–3★ customer's conversations and job notes, then shows you the patterns driving low ratings, and what to do about them.

Communication57%
Pricing43%
Scheduling36%
Callbacks29%
Unified comms

Text back from one inbox.

Reply to every customer through your existing GoHighLevel numbers: read the whole thread and respond live, no new tools to learn.

DBDevon Byrne live
Honestly, disappointed with the visit.
So sorry to hear that. What happened?
Tech ran late and never called ahead.
Pipeline

Move the work, in sync.

Your whole GHL pipeline as a board. Drag a customer between stages and it writes straight back to GHL, automations and all.

Awaiting
Responded
5★ Review
Customer lookup

One customer, every touchpoint.

Search anyone and see their whole story, texts, jobs, invoices, and notes, woven into a single timeline.

Devon Byrne
Text · review requestGHL
Job · A/C tune-upServiceTitan
Invoice · $189 paidServiceTitan
In sync

Everything, in one pulse.

Reviews, replies, pipeline, and intelligence: every signal from the field, flowing back to one calm place the moment it happens.

Our belief

Great work in the field should show in your rating. Pulse Rep makes sure it does, turning every job your team runs into reviews, repeat customers, and a reputation you can see.

Built for home-service businesses, Pulse Rep connects to the tools you already use and brings the signal, not the noise, into one peaceful place.

Let every job build the trust you've earned.